An experienced customer service representative can cost upwards of $18.44 an hour(1). If you’re like most aspiring entrepreneurs, you can’t afford to spend $3,000 a month for only one agent and still have money to invest back into your business. You may have even solicited help from your family members, but that just backfired with unproductivity and/or personal issues. So now you need to ask yourself if you’re in the right position to hire a remote customer service agent, also known as a virtual assistant.
